- Clewnco ensure 100% new sales and quality assurance of goods upon delivery to the customer is always in the best condition.
- In case customers want to pay product change, the reform policies of Clewnco paid as follows:
Change and return policy
The case received return :
Product error from the supplier (failure, defective …).
The products are damaged, broken by the shipping process of delivery staff.
The product has expired or near expiry usage.
Incorrect products as requested by the customer due to the wrong editor Clewnco products or taking the wrong colors, type of product.
The product intact shell box, label and not over used.
The case not received return :
The product has expired return policy (7 days).
The product has been peeling label, seal if available.
The product has tried or used from 1 upwards.
The packaging, the product casing is damaged, scratched, broken by error from customers.
Products not purchased from Clewnco
Return way :
Clewnco get return the product to the customer within 7 days, counted from the date of purchase or receive delivery of the product.
The customer must inform employees return reason Clewnco and address, contact telephone number to Clewnco can make the process of return of products quickly for your request.
Clewnco attention to customer satisfaction and the desire to improve the quality of service, Clewnco get return the product to the customer in accordance with the above provisions. Guests at the Ho Chi Minh area or Danang, Clewnco encourage you to the Showroom to staff can check the product and can view & choose the right products change according to your idea. With the, you can move through the post Office & contact Clewnco about the product, your zip code, … to Clewnco can process and send the item back at the earliest upon receipt of the product.
Contact information and customer service center:
- Headquarters of the Clewnco Tp.HCM : 27B Nguyen Dinh Chieu, Da Kao ward, Dist 1, HCM city
- HCM store : 661 Nguyễn Kiệm, P.9, Q. Phú Nhuận.
điện thoại : 0938 932 831
- Da Nang store :323 Hung Vuong P.Vĩnh Trung, Q.Thanh Khê
điện thoại : 0236 388 9286.